With as many as 70% of CRM implementations failing, organisations can grow wary of investing in implementing or refreshing their CRM systems. We have found the risk of failure can be greatly mitigated by focusing on defining what the business objectives are for their CRM, even before you consider which vendor to select. Join us for a 20 minute session where we will take you through a proven process to identify and quantify what CRM can deliver to your business.

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